The number one trending story on the BBC News website this morning was ‘Go to the dentist and get fined £100’.
Fraud is so prevalent now that 40,000 people in England have been fined £100 by an automated NHS system that has been designed to catch people who are claiming free dental care when they are not entitled to it. The fines, about £4m per year, are being applied by a random screening process that checks on whether people going to the dentist are really eligible for free treatment when they are not.
It is good that the Government is tackling fraud, but unfortunately some of the most vulnerable people in society, such as dementia suffers, and people with learning difficulties are being unfairly fined for something as simple as ticking the wrong box on a form. The British Dental Association says the problem seems to be increasing and with an ageing population is only likely to get worse.
At FHDC we pride ourselves on our customer service and we are proud of the wonderful feedback our clinical support team have received from our patients. If you are a patient at FHDC and have concerns about any aspect of your dental care, please call Megan on 0113 2751323, complete our online feedback form, or simply have a chat with you dentist at your next visit. We will always try our best to help.